5 Star Insurance Career Opportunities

Office Manager

Office Manager Job Description:

The Office Manager ensures the smooth running of an office on a day-to-day basis and manages a team of administrative or support staff. Maintains office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.


  • Reliability and Discretion
  • Adaptability
  • Communication and Relationship-Building Skills
  • Organizational Skills
  • Computer Skills
  • Problem Solving Skills
  • Initiative
  • Leadership and the Ability to 'Make Things Happen'
  • Microsoft Proficient
  • Confident Decision Making Skills
  • Quickbooks Proficient


  • Research new products for office when we outgrow the old ones; ie., crm, commission tracking system, online timetracker
  • Organizing company events and conferences
  • Dealing with correspondence, complaints and queries
  • Organizing new hire programs for new employees
  • Implementing and maintaining procedures/office administrative systems
  • Supervising and monitoring the work of administrative staff
  • Managing office budgets
  • Maintain customer database (Sage Act) by accurately inputting customer profile information to include future activities and accurately documenting all customer phone calls in ACT
  • Update job knowledge by participating in educational seminars
  • Obtain an updated and organized share drive for products, procedures and commission information
  • Keep all product material current and organized in file cabinets and in office
  • Stay current by networking with local Office Managers
  • Complete all aspects of Payroll and Accounting duties
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Neither 5 Star Insurance Group nor its agents are connected with the Federal Medicare program.

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Blue Cross Blue Shield of Wisconsin (BCBSWi), which underwrites or administers the PPO and indemnity policies; Compcare Health Services Insurance Corporation (Compcare), which underwrites or administers the HMO policies; and Compcare and BCBSWi collectively, which underwrite or administer the POS policies. Independent licensees of the Blue Cross and Blue Shield Association. ®ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association.

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