Meet Our Agents

Patti-Jo Toellner



Patti-Jo Toellner is the Owner, CEO of 5 Star Insurance Group, LLC. With over 30 years of experience in the insurance industry, she is recognized as an expert in individual health, group health, and Medicare insurance sales.

Seeing a need for a different approach to health and life insurance in Wisconsin, Patti Jo left corporate insurance and started PJ Toellner Insurance Agency in 2010 which would later become 5 Star Insurance Group, LLC. With this new independence, she was able to deliver a whole new kind of experience for her clients. An experience that is custom tailored to each and every individual.  In 2016 Patti-Jo obtained her Property & Casualty License to offer more options to her clients.

In her spare time, Patti Jo participates in a variety of charities including Make a Wish, Big Brothers and Big Sisters, American Cancer Society, and Salute the Troops. She also enjoys a variety of outdoor activities including biking, hiking, kayaking, camping and snow-shoeing.

Staci Evans


Health Insurance Consultant  

Staci Evans is a Licensed Health & Life Insurance Consultant with expertise in interpreting the Affordable Care Act and Medicare. As an independent consultant, she spends many hours studying and researching the health insurance markets, constantly sharpening her knowledge, and succeeding at the challenging task of working with a multitude of different health insurance companies. Her goal is leveraging the products and expertise of these companies to educate the client so they can choose the best insurance plan to fit their individual or family needs. Staci also earned her Bachelor of Business Administration from The University of Wisconsin-Oshkosh.

Staci is widely recognized in Northeast Wisconsin as an expert in health insurance and is highly qualified to guide clients to the best insurance plan for each individual situation.

When not working, Staci most enjoys spending time with her husband Eric and her two daughters, Karissa and Hailey. Staci is actively involved with her church and in her daughter’s school and enjoys gardening, camping and biking.

Justin Zastrow


Health Insurance Consultant  

Having worked directly with Blue Cross Blue Shield of NJ for 12 years; Justin returned to his home state of Wisconsin to join the 5 Star Insurance Team. In this transition he has brought with him, a limitless wealth of knowledge when it comes to the Health Insurance Marketplace and the Affordable Care Act. 

Justin is also well versed, and continually stays educated, with the workings of Medicare and the plans that go along with it. As an independent insurance consultant, he spends his time working with health insurance companies to find a plan that will be the right fit for each individual client. 

Justin also takes the reigns for 5 Star Insurance Group’s marketing, putting a fresh focus on social media and our website to keep you informed and up to date on all of our events.  

Justin graduated from the University of Wisconsin - Green Bay with a Bachelor's degree in English and Secondary Education.

In his free time Justin enjoys adventures with his wife Amanda, and their three children. They enjoy hiking, biking and playing family games.

Joan Sheahan


Property & Casualty Consultant  

Joan Sheahan is a licensed property & casualty (P & C) insurance consultant who is knowledgeable in writing home, auto, umbrella and recreational vehicles. Joan has made insurance her career, she comes to the agency with 30 years of experience, starting her career with a small-town mutual insurance company. Joan also completed training in 2009 to become a Certified Insurance Service Representative (C.I.S.R.).

She enjoys being in the insurance industry, as it lets her not only help people but to also educate them on what insurance is and how it helps to protect them.  Developing trust with her clients is what she strives for.

When Joan is not working, she enjoys spending time with her husband, Tim and their two daughters, Kayla(& son-in-law Eric) and Brittany. The family enjoys vacationing each summer in Crivitz, WI. 

Why 5 Star?


We are more than your average insurance agency. When you are a client of ours, you are family. We will look out for you and always put your needs first. 

We are local; Wisconsin is our home. When you call- you reach us, not a automated message or call center in another place.  You know that by choosing 5 Star Insurance Group, LLC you are putting your trust in a Ethical, Local Business. 

 Superior Service - As an Independent Agency, 5 Star Insurance Group emphasizes after-the-sale customer service, including personalized claim assistance and routine reviews of each customer’s ever-changing insurance needs. 

Patti Jo Toellner on Ask The Expert, a informational segment on WBAY Channel 2. Sponsored by 5 Star

Ask the Expert


5 Star Insurance Group, LLC values your education above all else.  We are lucky to have the opportunity to work with WBAY Channel 2 and deliver regular content about the latest topics in Insurance.  Be sure to check out our videos on our YouTube page or Directly on Channel 2!

Our 2019 Schedule

Contact Us

Drop us a Line

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Better yet, see us in person!

We love our customers, so feel free to visit during normal business hours.

5 Star Insurance Group, LLC

5 Star Insurance Group, LLC 119 N. McCarthy Rd Suite G Appleton, WI 54913 US

(920) 831-3210


Open today

8:00 am – 5:00 pm